About

Operations leader by day.
Builder of everything else by night.

5+ years inside a public company. A published thriller. A consulting practice. Built with AI as thinking partner — not a shortcut.

Portrait of Kristin Lee
5

Yrs Tyler Tech

6+

Departments

307

Pages published

“One night out. A pocket knife I had to leave on a ledge. On the way home I thought — what if?
What I do

Systems that scale.

Enterprise ops, AI automation, cross-functional adoption — and the writing that came from all of it.

The story

One night out. A comedy show. A pocket knife I had to leave on a ledge outside a federal building. On the way home I had one thought: "What if someone stole that knife and went on a murder spree?" I used AI to turn that thought into a 307-page published thriller.

That's not just a fun story — it's the proof of concept for everything Kristin.Lee.Co stands for.

For 5+ years at Tyler Technologies I've owned end-to-end systems design across 6+ departments — the workflows and automation that turn chaos into scalable execution.

My sweet spot is the intersection of operations and technology — Microsoft Copilot, Power Automate, SharePoint, and Jira at enterprise scale.

Professional Credentials

Built at enterprise scale.

  • Operations & AI Systems Leader at Tyler Technologies (5+ years)
  • End-to-end systems design across 6+ departments
  • Built and deployed 25+ workflows and automation architectures
  • Expert in Microsoft Copilot, Power Automate, SharePoint, Jira
  • Jira Service Management Admin · Agile Scrum Master
  • Cross-functional change management — bridging tech with adoption
Personal Brand Story

Built after hours. With AI.

  • Published thriller — Evidence: What She Left Behind
  • A memoir — real stories, real courage, written with AI
  • Etsy store with AI-generated digital products
  • Automate & Align — AI process consulting for small business
  • Kristin.Lee.Co — a personal brand platform teaching AI to anyone
Illustrated portrait of Kristin's family — Mom, Dad, Amelia, Aria, and Theo
The home team

Meet the family.

The reason for the systems, the automations, and the after-hours writing. Chaos, coffee, teamwork — sometimes.

  • MomKristin
  • Dadon dad duty
  • OldestAmelia
  • MiddleAria
  • YoungestTheo
Continuous learning

Always sharpening the toolkit.

In progress · SAA-C03

AWS Certified Solutions Architect — Associate

Amazon Web Services

2026

Scrum Master Certification + Agile Scrum

Udemy · Paul Ashun

7.5 hrs · 2026

Jira Advanced — Administration & JQL

Udemy · Agile Apothecary

9.5 hrs · 2026

Understanding Jira for Users, Managers, Admins

Udemy · Dan LeFebvre

2026

AI for Business Leaders

Udemy · Helen Lee Kupp

Active practitioner

Jira Service Management Administrator

Atlassian

A note

“I'm not exceptional. I just stopped waiting until I had more time, more resources, or more permission.